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News and Media (4) Sites:
» Call Center Times
Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions. http://www.callcentertimes.com/ » Call Center magazine
Call Center Magazine covers products and services that improve customer contact and care by strengthening online communications and quality assistance over the phone. http://www.callcentermagazine.com/ » Outbound Focus
Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing. http://www.outboundfocus.com/ This category needs an editor
Last Updated: 2007-01-02 17:49:34
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