Web Directory

» AnswerStat
   Providing resources for hospitals and health related call centers.
   http://www.answerstat.com/

» Call Center Guide
   Online guide for call center products, services, news and telecommunications links.
   http://www.callcenterguide.com/

» Call Center Network Group (CCNG)
   A networking organization with membership comprised of call center management and industry professionals.
   http://www.ccng.com/

» Call Centre Managers Forum
   Articles and news.
   http://www.callcentres.com.au/

» CallCenterOps.com
   Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products.
   http://www.callcenterops.com/

» Callcentres.net
   Call center research and supplier directory.
   http://www.callcentres.net/

» Connections Magazine
   Independent teleservice magazine updated daily to provide information about emerging technologies.
   http://www.connectionsmagazine.com/

» GloCCal.com
   Includes articles, news, and links.
   http://www.gloccal.com/

» Start a Call Center
   Information on starting a call center, including industry overview, FAQs, action plan, terms, and industry links.
   http://www.startacallcenter.com/