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» My Refund Nightmare
Jonathan Freedland describes his experience with UPS in sending a crate of stuff from California to Britain, including the admission of a UPS manager that the handling had been a "catalogue of errors". [Guardian] http://www.guardian.co.uk/money/2004/jan/07/consumeraffairs.jonathanfreedland This category needs an editor
Last Updated: 2007-01-02 23:46:50
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